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Site Help - Technical Assistance

For Help with ALEXsys

For help with ALEXsys, contact your local Job Center during regular business hours (M-F, 9 am to 4:30 pm). Click here  Or, send us an email by going back to the Help Center tab and then selecting: Email Your ALEXsys Questions.  


Please be advised that ALEXsys Help Desk and Alaska Job Center staff are NOT authorized to assist with Unemployment Insurance.


For help with Unemployment Insurance (UI)


For claim assistance call an Unemployment Insurance Call Center (M-F, 10 am to 3 pm):


         In Anchorage call:                        269-4700    or email:

         In Fairbanks call:                          451-2871    or email:

         In Juneau or out of state call:       465-5552    or email:     

         Other in-state locations call:         1-888-252-2557


You can file online at twenty four hours a day, seven days a week.



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